Freqently Asked Questions

Q: Where can I find song lyrics?

A: You can find them on this page, Audio Clips & Lyrics

Q: I ordered some MP3's and I didn't get them. Where are they?

A: They likely did not ship yet. If your order had MP3's plus other products, like CD's mixed together, your downloads will not be shipped until the balance of your tangible products are shipped.

Q: How do I get immediate delivery of MP3's for download?

A: Create an order for MP3's ONLY. Upon completing your order, you will be able to download them immediately. If you mix MP3's with other products, please note that your downloads will not be shipped until the entire order ships. 

Q: What are your hours?

A: Monday through Friday, 9am to 5pm, EST, Florida, USA. We are closed Saturday and Sunday, plus all major holidays.

Q: I work at a school and have a Tax ID number. I enter this in my account information, but still got charged tax. How do I fix that?

A: For automated Website orders to be Non-Taxable, we must first set up your account. If you've already set up an account and made a purchase (which got taxed), please contact us and we'll adjust your account and fix the tax portion of your previous order.

Q: What's the best way to contact you about my order?

A: Use your account login and send us a message. If you're contacting us concerning a previous order, your account information will display that automatically for you.

Q: Where can I find the Concert Registration Form?

A: You can find it on this page, Concert Registration Form or download PDF here Concert Registration Form Download PDF.