Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based.  To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

Important Information About MP3 Downloads.

IF YOU ORDER MP3's AND OTHER PRODUCTS SUCH AS CD'S ON THE SAME ORDER, YOUR MP3 DOWNLOADS WILL BE DELAYED UNTIL YOUR OTHER PRODUCTS PHYSICALLY SHIP.

If you would like to receive an immediate download of your digital music purchase AND you are also buying other products found on our Website, create two orders, one for MP3's you want to download immediately and another order for all other products.

If you create one order, combining digital music (MP3's) with other producs (i.e. CD's, DVD's) your digital music products will NOT ship until the entire order is fulfilled.

If you have problems email us at hop2itmus@aol.com or call us at (727)393-7012 or
toll free (888)219-2646 (USA), M-F, 9am to 5pm EST, USA.

IMPORTANT: FOR IMMEDIATE DELIVERY OF DOWNLOADABLE MP3 MUSIC, DO NOT INCLUDE OTHER PRODUCTS IN THAT ORDER, OTHERWISE YOUR DOWNLOADS WILL ONLY BE AVAILABLE WHEN YOUR OTHER PRODUCTS SHIP.